Privacy Policy

WhisKKey Tour Last updated: 21st June 2026

WhisKKey Tour ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit whiskkeytour.com, purchase Goods from our Store, or book a Tour with us, in accordance with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

1. Who We Are

WhisKKey Tour is the data controller responsible for your personal data.

  • Trading name: WhisKKey Tour
  • Address: 21 Deans Court, Kilkenny, Ireland R95 YNT0
  • Email: info@whiskkeytour.com
  • Phone: 089 616 9447

If you have any questions about this policy or how we handle your data, please contact us using the details above.

2. What Information We Collect

We may collect the following categories of personal data:

2.1 Information you give us directly

  • Name
  • Email address
  • Phone number
  • Billing and delivery address
  • Payment details (processed securely by our payment provider — see Section 6)
  • Booking details (tour date, number of participants, dietary or accessibility requirements you choose to share)
  • Any information you include when contacting us (e.g. via email or contact form)

2.2 Information collected automatically

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the Website
  • Cookies and similar tracking technologies (see Section 7)

We do not knowingly collect any special category data (such as health information) unless you voluntarily provide it to us — for example, disclosing a mobility requirement or allergy ahead of a Tour, which we use solely to accommodate you safely.

3. How We Use Your Information

We use your personal data for the following purposes:

Purpose Legal Basis Processing and fulfilling Store orders and Tour bookings Performance of a contract Processing payments Performance of a contract Responding to enquiries and customer service requests Performance of a contract / legitimate interest Sending booking confirmations and order updates Performance of a contract Sending marketing communications (only with your consent) Consent Improving our Website and services Legitimate interest Complying with legal and tax obligations (e.g. invoicing, accounting records) Legal obligation Accommodating accessibility or dietary needs you disclose for a Tour Consent (explicit, for special category data)

You can withdraw consent for marketing communications at any time (see Section 9).

4. Cookies

Our Website may use cookies and similar technologies to:

  • Enable core site functionality (e.g. shopping cart, checkout)
  • Remember your preferences
  • Analyse site traffic and usage (e.g. via analytics tools)

You can control or disable cookies through your browser settings. Disabling some cookies may affect Website functionality, such as the ability to complete a purchase. [If you use a cookie consent banner via Webador or another tool, link to it here.]

5. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Payment processors (e.g. Stripe, PayPal, or your checkout provider) to process transactions securely.
  • Delivery/courier companies to fulfil Store orders.
  • Webador, our website hosting/e-commerce platform provider, who processes data on our behalf to operate the Website.
  • Tour guides and partner venues, where necessary to deliver your booked Tour (e.g. confirming numbers or accessibility needs).
  • Professional advisors (accountants, solicitors) where necessary for legal or financial purposes.
  • Government or regulatory authorities, where required by law.

We require all third parties to respect the security of your data and to treat it in accordance with the law.

6. Payment Information

We do not store your full payment card details. Payments are processed securely by our third-party payment provider, who is responsible for safeguarding your payment data in accordance with PCI-DSS standards. [Insert name of actual payment processor used, e.g. Stripe/Mollie/PayPal, once confirmed via Webador.]

7. International Data Transfers

Your data is generally processed within Ireland and the European Economic Area (EEA). If any of our service providers (such as analytics or hosting providers) transfer data outside the EEA, we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

8. How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including:

  • Order and booking records: retained for [insert, e.g. 6 years] to comply with Irish tax and accounting obligations.
  • Marketing data: retained until you withdraw consent or unsubscribe.
  • Enquiry/contact data: retained for [insert, e.g. 2 years] unless further action is required.

9. Your Rights

Under the GDPR, you have the right to:

  • Access the personal data we hold about you
  • Rectify inaccurate or incomplete data
  • Erase your data ("right to be forgotten"), subject to legal exceptions
  • Restrict processing of your data in certain circumstances
  • Object to processing based on legitimate interest or for direct marketing
  • Data portability — receive your data in a structured, machine-readable format
  • Withdraw consent at any time where processing is based on consent (e.g. marketing emails)

To exercise any of these rights, contact us at info@whiskkeytour.com. We will respond within one month, as required by law.

You also have the right to lodge a complaint with the Data Protection Commission (DPC), Ireland's supervisory authority, at www.dataprotection.ie, if you believe your data has been mishandled.

10. Children's Privacy

Our Website and services are not directed at children. Tour bookings require all participants to be 18 or older due to the alcohol-tasting nature of the experience (see our Terms and Conditions). We do not knowingly collect personal data from children under 16.

11. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse, including relying on our website platform provider's (Webador's) security infrastructure and using reputable third-party payment processors.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The version published on this Website at the time of your interaction with us will apply. We recommend checking this page periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

WhisKKey Tour Kilkenny, Ireland Email: info@whiskkeytour.com Phone: 089 616 9447